LifeLine Durban is committed to safeguarding the privacy of your personal information (PI). This Policy explains how we process your PI, which means, in relation to your PI, various activities including, collecting, receiving, recoding, storing, updating, using and transferring or erasing. PAIA Information Manual. Date of compilation: 30/06/2022. Manual prepared in accordance with Section 51 of the Promotion of Access to Information Act (Act No.2 of 2000) for LifeLine Durban NPO.